The details you
need to know

Pricing

• Wholesale price is 40% off of my RRP.

• I ask that you please respect and adhere to the RRP unless arranged with me first.

• I currently have a minimum order amount of $150 for wholesale orders

Shipping

• Shipping costs vary. The parcel will be sent with tracking.

  • Australia wide: $15/ Free on orders over $300

  • International: $30/ Free on orders over $350

• I’m happy to offer free local pick-up of stock from my Petersham location

• Items will be wrapped to protect them from scratching, and bubble wrapped to protect from breaking. I do not use individual plastic bags in my packaging, but will use tissue paper that has not been stickytaped/stickered so that you can reuse it.

• Ready made items can be shipped within 3 working days

• Custom made items can be shipped within 3 weeks unless otherwise specified.

F.A.Q.

How long will a custom order take to create?

Generally speaking, 3 weeks. I work on Twee + Me Monday-Fridays and evenings, which is plenty of time to bump out small-mid size custom orders and just enough for a good big large one! This includes prototyping if necessary, creating and assembling.

I have a good collection of clays and jewellery findings, usually enough to see me by for several months. Very occasionally I will have run out of jewellery findings. I have 3 suppliers I regularly use within Australia and a few more I use when needed, so it is generally not an issue to get the required items within 3 days and this shouldn’t impact your timeframe.

There has been an international clay shortage which may impact on the colours I can create, but I can generally mix and create whatever we need. My art school colour theory training has served me well with this!

Some things can make your order take longer, such as wanting recreations of lots of styles as opposed to a lot of the same style. We can discuss time frames and rush orders if you like before payment. Keep in mind that I do not start to make your piece(s) until payment is made in full.

I scrolled through your Instagram and want some of those pieces, but they’re not available online?

Yep, that happens a lot! When I make my earrings I tend to make just one or two pairs of each shape in that style. This “one-of-a-kind” concept is a big part of my brand identity and helps create a sense of urgency in my customers for releases. However, wholesale orders are different, and I am quite happy to recreate these pieces in larger numbers.

Can I get anything recreated/ made custom? What about anything I want from the store?

No, I’m afraid not. My bookshelves are very time consuming and at this stage aren’t offered as wholesale pieces. I also may turn down an idea you have for custom earrings if I feel they are too similar to someone else’s design, too off-brand for Twee + Me, or some other reason. No harm in asking though, its usually a resounding “YES!” to a cool new idea!

Can I put my branding on your backing cards?

I’m happy to incoroporate your branding onto the cards the earrings come on! If you’d like me to arrange this it will create an additional cost. You’re also welcome to make these up yourself, and I can provide you with my logo to include. I do ask that you not remove my earrings from their backing cards and onto your own if they do not contain my brand name and ideally the website address, as this eliminates any way for the customer to find me.

How can I order?

There are 3 ways to make your order- See below!

Feel free to email me at erin@tweeandme.com with any enquiries. You’re also welcome to call me during business hours Mon-Thursday on 0456855049. Its best to give me a heads up if you’re planning to call so I can ensure I’m not elbow deep in resin or something I can’t put down right away!

1. Custom listing just for you.

This is a good option for those orders that contain pieces made just for you. Alternatively, you can contact me to pop up a custom listing including pieces that are in stock online- though please be aware this will take between 1-12 hours to do and I cannot guarantee the piece(s) will still be available.

Email me at erin@tweeandme.com and we’ll figure out exactly what you want. Then I will create a listing just like any other on my website, at the reduced rate of 40% off RRP, and link you to it via email to make the purchase.

2. Order normally and get your discount refunded.

This is an easy way for you to grab pieces that are in stock. The refund will be initiated within 12 hours but will take longer to hit your Paypal or bank account, so bear this in mind.

However, if you don’t want to miss out on the piece(s) in question, its the only way to guarantee you grab them before I can organise to take them down for you before payment (sorry, I do need to sleep and care for the kids occasionally!).

3. Be invoiced.

Email me at erin@tweeandme.com and we’ll figure out exactly what you want and I will send you an invoice through my business PayPal.